Returns

Our return policy lasts for 7 days. If 7 days have gone by since your purchase date, unfortunately, we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. .

To complete your return, we require a receipt or other written proof of purchase. Send us an email at info@krispywater.com with the receipt or other written proof of purchase and send your item to Survey No 106/2, Near ICD Khodiyar Container Yard, Khoraj, Gandhinagar, Gujarat-382735.

Refunds (if applicable)

Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund. If you are approved, then your refund will be processed, and a credit will be in your account or original method of payment used for the applicable purchase, within fifteen (15) business days..

Late or missing refunds (if applicable)

If you haven’t received a refund yet, first check your account or other methods of payment’s most recent statement or transaction history. Then contact your credit card company, it may take some time before your refund is officially posted. Next, contact your bank. There is often some processing time before a refund is posted. If you’ve done all of this and you still have not received your refund yet, please contact us at info@krispywater.com .

Sale items (if applicable)

Only Regular Priced items may be refunded, unfortunately, Discounted items cannot be refunded.

Exchanges (if applicable)

We only replace items if they are defective or damaged. We do not exchange for the same item. .

Shipping

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping, if applicable, will be deducted from your refund. .

You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping, if applicable, will be deducted from your refund. .

Depending on where you live, the time it may take for your return product to reach you, may vary.

If you are shipping an item over, you should consider using a trackable shipping service. We don’t guarantee that we will receive your returned item.